All Australia Wide orders of $100.00 or more are shipped for free! A flat rate of $10 postage applies to orders under $100. Leelouanne ships orders using Aramex Couriers and Australia Post.

We ship to PO Boxes & Parcel Lockers – all orders shipped to these will be sent via Australia Post.

Your order will be shipped within one business day from the time of order. Leelouanne reserves the right to hold orders that are made for reasons beyond our control and efforts will be made to contact you in regards to this issue. Leelouanne will make notes for packages to be left at your door, only if requested, otherwise packages need to be signed for.

If you have not received your items within five business days of making your order, please email us with your full name and order number and we will look into your delivery immediately.  In most cases this means that an attempted delivery has occurred and that your parcel is waiting for you at your nearest Post Office for collection.

Leelouanne will not be held accountable for late deliveries or loss or damage relating to late deliveries. All reasonable attempts to notify you will be made using the details you provided.

All international shipping will be conducted through Australia Post. NZ rates are set through the checkout, for any other destination please contact us and we can get a price for you. Shipping to NZ takes an estimated 7-10 business days depending on destination. Please note that any local duties or taxes are payable by the customer, and will not be the responsibility of Leelouanne.